Reliable Boiler Repair in Newport News for Your Home Comfort

Trusted Newport News Boiler Services with 24/7 Emergency Support

Finding yourself without heat during a chilly Virginia winter is more than an inconvenience; it is a major disruption to your home’s safety and comfort. At Hendrix Heating & Air, we understand that when your boiler malfunctions, you need a solution that is both fast and reliable. Our family-owned team treats your home with the same care as our own, focusing on delivering honest assessments and technical excellence to get your radiant heat system back to peak performance.

With over two decades of Newport News experience, our NATE-certified technicians arrive in fully stocked trucks to handle everything from pressure issues to radiator malfunctions. We prioritize transparency and clear communication, ensuring you understand the repair process without worrying about hidden fees. Whether it is a minor adjustment or an urgent middle-of-the-night fix, we are dedicated to keeping your family warm and providing the peace of mind you deserve.

For reliable 24/7 emergency support, dial (757) 982-3729 now, or send us a message online to get started.

Why Newport News Homeowners Choose Us

Inviting someone into your home to work on a boiler is a big decision. You want a team that treats you with respect, explains what they are doing, and keeps safety at the center of every repair. That is how we approach every visit in Newport News and the surrounding Tidewater communities.

As a family-owned and operated company, we believe in treating customers like family. Our technicians arrive on time in fully stocked vehicles, so they are prepared to diagnose and address many boiler issues in a single visit when possible. We work to protect your floors, clean up after ourselves, and communicate clearly from the moment we arrive.

Our team is NATE certified, and we bring over two decades of experience to each service call. That level of training and real-world background matters with boilers because safe operation depends on correct diagnosis, combustion settings, and venting. We also maintain an A+ rating as an Accredited Business with the Better Business Bureau, which reflects our commitment to honest service and customer satisfaction.

People across coastal Virginia have trusted us with their comfort, and we were recognized as the 2023 Best AC Repair Services in Hampton, VA. Even though that award highlights air conditioning work, it shows the standard of service we bring to heating and boiler repair as well. When you call us for a problem here in Newport News, you are getting the same level of care.

Cost is also a major concern for many homeowners. We provide honest assessments, explain what is required for safety versus what is optional, and offer straightforward pricing before we begin any repair. With free quotes and no pressure, you stay in control of the decision.

Addressing Common Radiator and Hydronic System Issuesin Newport News

A boiler system is a complex network of pipes, valves, and heat exchangers, and a failure in any one of these components can compromise the entire setup. When we perform boiler repair in Newport News, residents often ask us why their radiators are heating unevenly or why the system is losing pressure. These are common issues that require a professional eye to diagnose correctly. Our team focuses on the intricacies of hydronic heating, ensuring that the water flow is balanced and the pressure levels are exactly where they need to be to prevent strain on the heat exchanger.

Many homeowners struggle with "kettling" noises or strange whistling sounds coming from their units. These sounds are often a cry for help from your boiler, signaling mineral buildup or air trapped within the system. We take the time to perform thorough system flushes and air bleeding, restoring the quiet, efficient operation you expect. Our goal is to maximize the lifespan of your equipment, and by addressing these secondary issues early, we can often prevent a much more expensive component failure down the road.

We also specialize in the following common repair areas:

• Circulator Pump Replacement: Ensuring the hot water is moving effectively through your home.
• Expansion Tank Service: Managing the internal pressure to prevent safety valve leaks.
• Thermostat Calibration: Making sure your boiler and your controls are speaking the same language for optimal comfort.
• Ignition and Pilot Light Troubleshooting: Resolving issues that prevent the system from firing up when you need it most.

Keep your family warm this winter by calling (757) 982-3729 for a boiler check-up, or contact us online today.

What To Do When Your Boiler Fails

A failing boiler can feel stressful, especially if you discover the issue on a chilly evening. Taking a few simple, safe steps can help protect your home in Newport News and make your service visit smoother while you wait for our team to arrive.

If you notice that your radiators are cold, your hot water is inconsistent, or the boiler is making banging or whistling noises, try not to ignore it. Small problems can often be addressed more affordably when caught early. If you smell gas or see water leaking around the unit, it is important to treat that as an urgent situation.

Before you call, you can check that your thermostat is set to heat and that any easily accessible switches to the boiler are on. It can also help to note any error codes on the boiler display, if your model has one, and to pay attention to when the problem started. Avoid opening panels or attempting repairs yourself, since boilers involve gas, electricity, and hot water.

Our team is available around the clock, so you can call as soon as you notice trouble in your Newport News home. When you contact us, we listen to your concerns, ask a few quick questions, and schedule a visit that fits your needs.

Here are simple steps to take if your boiler stops working:

• Check that your thermostat is set to heat and the temperature is turned up.
• Look for obvious issues, such as a tripped breaker or power switch in the off position.
• If you see leaks, turn off the boiler if it is safe to do so and avoid the area.
• If you smell gas, leave the home and contact appropriate emergency services right away.
• Call Hendrix Heating & Air for a free quote and to arrange prompt boiler service.

Once you know the immediate steps to take, the next question is often what the repair visit will look like. That is where a clear and simple process can make a big difference.

Our Boiler Repair Process in Newport News Properties

Understanding what to expect during a boiler repair visit can reduce a lot of anxiety. We want you to feel confident from the first phone call to the final walkthrough, so we follow a process that keeps you informed at each step.

When you reach out to our office, we start by gathering a brief description of the problem, such as no heat in certain rooms, frequent shutoffs, or unusually high energy bills. We then schedule a time that works for you, and for urgent situations in Newport News, we work to prioritize same-day or after-hours appointments whenever possible.

• On the day of your appointment, our technician arrives on time in a fully stocked vehicle. This means we usually have a wide range of common parts and tools on hand, which can help us address many boiler issues without multiple trips. We greet you, review the symptoms together, and then begin a careful inspection of the system.
• During diagnosis, we may check controls, pumps, circulators, venting, and safety devices, along with any connected radiators or baseboard units. We explain what we are looking at in clear terms and let you know what we find. If we identify an issue, we talk through your options before moving forward.
• You receive straightforward pricing and a clear explanation of the work recommended. We separate what is necessary for safe operation from improvements that are more about comfort or long term efficiency, so you can make choices that match your priorities and budget. We never want you to feel surprised by a bill.
• Our technicians follow local building codes and manufacturer guidelines when performing repairs in Newport News, and we stay current with industry advances so we can work on a variety of boiler brands and control systems. Once repairs are complete, we test the system, check for proper operation, and answer any questions you have about using your boiler or watching for future warning signs.

Before leaving, we clean up our work area and make sure you are comfortable with the results. Our goal is for you to feel that your heating system is in good hands and that you know what was done and why.

Get your boiler back in peak condition by calling (757) 982-3729 right away, or connect with our team online.