Our mission is to deliver exceptional service by leveraging the latest industry advancements, ensuring your home remains safe and comfortable.

Signs You Need Water Heater Repair
Most water heaters last between 10 and 15 years. If your water heater is getting close to the end of its lifespan, it’s important to be aware of the signs that signal it may be time for water heater repair in Newport News. Addressing water heater problems early can prevent a complete breakdown and avoid the need for expensive repairs or premature water heater replacement.
Common indicators your water heater needs repair include:
- Lack of hot water
- Leaks
- Strange noises
- Rusty or discolored water
- Water that is slow to heat up
- Hot water that runs out too quickly
- Frequent cycling
If you are experiencing any of the above water heater problems, schedule water heater service in Newport News as soon as possible. Our team will carefully inspect your system, identify the root cause, and provide water heater repairs that resolve your issue efficiently.
Homeowners in Newport News should also consider the impact of local water conditions. For example, mineral buildup from hard water can cause sediment and reduce water heater efficiency, especially in certain communities. Pay close attention if you notice a loss of water pressure, as this may indicate sediment buildup inside your tank, which could require professional cleaning or repair. Basements and utility areas prone to moisture can also increase the risk of leaks and corrosion, making timely water heater repair even more important. Our team remains current with Newport News regulations regarding safe venting and drainage, ensuring every repair meets local and state safety standards.


OUR TEAM IS READY TO HELP
Keep Your Home Comfortable in Every Season
Water Heater Maintenance
One of the most effective ways to extend your water heater’s lifespan and keep it running efficiently is with regular water heater maintenance in Newport News. During a comprehensive water heater tune-up, our technicians will thoroughly inspect your system, clean burners and pilots, check for signs of wear or leaking, and make any necessary adjustments. We can also flush your tank to remove sediment, helping to prevent clogs and maximize energy efficiency. Proactive water heater maintenance identifies minor issues early—allowing timely water heater repair or adjustments that prevent costly breakdowns or premature water heater replacement in Newport News.
Routine maintenance plays a particularly important role for homeowners in the Newport News area, where changes in water quality and fluctuating humidity levels can impact appliance performance. Our water heater service includes a full compliance review with Newport News codes and inspection requirements, along with detailed maintenance documentation for your records. By staying up to date with maintenance, you extend your water heater’s operating life, prevent service interruptions, and improve overall energy efficiency—resulting in reliable hot water and lower monthly utility costs.
Frequently Asked Questions
How quickly can I get emergency water heater repair in Newport News?
At Hendrix Heating & Air, we provide 24/7 emergency water heater repair in Newport News and the surrounding communities. When you call us for urgent service, our NATE-certified technicians respond promptly in fully stocked vehicles, prepared to diagnose and fix a wide range of water heater issues. As a local water heater service company in Newport News, we’re familiar with the area’s neighborhoods, infrastructure, and common causes of emergencies—from gas leaks to sudden tank failures. Our team prioritizes emergency requests, communicates estimated arrival times, and provides ongoing updates, so you know exactly when help is on the way and what to expect throughout the repair process.
What types of water heaters are best for homes in Newport News?
Newport News homeowners can choose from a variety of water heater types, including storage tank water heaters, tankless units, and heat pump water heaters. The right choice depends on household needs, energy goals, usage patterns, and local utility infrastructure. For example, tankless water heater installation is popular for maximizing efficiency and saving space, while traditional tank water heaters excel for consistent use in larger households. Heat pump models are also well-suited to the moderate Hampton Roads climate and provide substantial energy savings. Our team will discuss your goals, review your home’s plumbing and code requirements, and recommend a water heater that delivers dependable performance in Newport News.
Do I need a permit to install or replace a water heater in Newport News?
Yes, the City of Newport News requires a permit for both water heater installation and water heater replacement. This process, managed by the Department of Codes Compliance, ensures work meets all relevant safety and building codes. Permits must be obtained, and required inspections are coordinated as part of the installation or replacement process. At Hendrix Heating & Air, we manage all city paperwork, permitting, and scheduling on your behalf, ensuring no steps are missed and that your installation meets every legal and safety guideline. We keep you updated throughout the process, providing peace of mind and hassle-free water heater installation in Newport News.
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24/7 Help AvailableNo matter when you need us, we're ready to help.
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He arrived on time and answered my questions. He was professional and honest.- Cami Bowman
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Great job! Glad to be on board as a new customer!- Cynthia Murphy
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I’m very picky and stubborn and this company is doing it all right. Highly recommend and will definitely recommend.- Naut
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I was so surprised they could send someone out the same day and within a few hours of my call.- Leenah Verbanac
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They were the nicest people my husband and I have ever called to our home for a problem and..we did not have to wait for weeks to get service.- Anthony Sherman
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I would never want to use anyone else. This is a company that you can trust! I 10/10 recommend to family friends & strangers.- Mallory B.
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They were able to answer every question in detail and made me feel comfortable about what my property was getting done. Will definitely use them again when time comes!- Yuliya H.
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He was honest and even took the time to re-explain to my spouse on the phone what the issue was. Will definitely use them again in the future.- Romayne S.


Dial (757) 772-6598 or contact us online to schedule a free estimate and get your HVAC system back up and running today! We are proud to serve the communities of Newport News, Williamsburg, Virginia Beach, Hampton, and the surrounding areas.
